At Automax Auto Group, our priority is your complete satisfaction with your vehicle purchase. We recognize that circumstances may change, leading you to consider returning or exchanging your vehicle. To accommodate such situations, we have devised a return policy aimed at providing you with peace of mind and flexibility.

Satisfaction Guarantee: We offer a satisfaction guarantee, allowing you to return your vehicle within a specified period if you’re not entirely satisfied with your purchase. Please consult with our sales team to ascertain the duration of the satisfaction guarantee applicable to your specific vehicle.

Eligibility for Return: For a vehicle to qualify for return, it must be in the same condition as when purchased, devoid of significant alterations or damage. Additionally, it should have been driven for a reasonable distance, typically limited to a few hundred miles, to facilitate a proper assessment of its performance and suitability.

Return Process: If  you wish to return your vehicle, please inform our dealership within the specified return period. Our sales team will assist you through the return process, furnishing you with the requisite instructions and paperwork.

Inspection and Evaluation: Upon return, our skilled technicians will conduct a comprehensive inspection of the vehicle to confirm its condition and mileage. Any excessive wear and tear or damage incurred after purchase may impact its eligibility for return.

Return Fees and Charges: Kindly note that a restocking fee may be applicable to cover administrative and processing expenses related to the return. Furthermore, any depreciation in the vehicle’s value due to usage or damage may be deducted from the refund amount. Our sales team will furnish you with comprehensive details concerning any relevant fees or charges.

Refund and Exchange Options: Once the returned vehicle has been inspected and its eligibility confirmed, you’ll have the choice to receive a refund or exchange the vehicle for another from our inventory. If opting for an exchange, adjustments may be made for any price differences between the original and replacement vehicles.

We advise reviewing the specific details of our return policy pertinent to your vehicle purchase with our sales team at the time of purchase. They’ll provide you with all necessary information and address any queries you may have concerning our return policy.

At Automax Auto Group, we’re dedicated to ensuring your satisfaction, and our return policy is crafted to offer you flexibility and peace of mind. We endeavor to make the return process as seamless and transparent as possible, enabling you to explore alternative options if required.

Please note that while this return policy serves as a general guideline, specific terms and conditions may vary based on individual circumstances and applicable laws. Our sales team is readily available to furnish you with the most up-to-date and accurate information regarding our return policy.

If you have any further questions or require clarification, please don’t hesitate to reach out to our customer service team. Your time is valued, and we’re here to assist you every step of the way.